As much as we would love to, we simply can't help everyone via PM or MSN

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If you need help, your first option is to make a thread of your own or adding to an existing thread (I recommend making your own).
By making a thread, you also leave a document of any solutions to your problems for the next person that comes along with the same problems as you.
We also have a huge amount of archived information on the forums, so please make use of the search feature, it's pretty good and you can generally find what you need.
Thanks
