Sending the P5K Back to Asus!

My once trusty P5K Deluxe WiFi AP has kicked the bucket just outside it's one year warranty with scan, but it does have another years warranty with Asus.

I had heard that Asus RMA was a real pain, so here is a real time report.

22/07/2008.

Decided to RMA the board. Checked the Asus website and there are only online RMA forms for US customers.

23/07/2008.

Rang the number on the website to be told that I needed to email some firm about getting an RMA request number (CreativeComputing.net).

Sent an email off to them at 15:43 today.

16:45pm I received an email with a link to the creativecomputing.net website.

I was slightly horrified to see that I had to "buy" an RMA request for £16.

I'm speechless - I've emailed them asking what exactly this charge is for as the board is under warranty with them.

I will update when they reply.